Social Media Management
Social media has become one of the fastest growing industries on the internet. These networks enable people to communicate and interact with each other. Recently, companies have begun utilizing these networks to effectively connect with consumers on a personal level. This makes it easy to promote new products, as well as receive feedback about current products or services. With so many social networks already flourishing, it has become extremely time consuming to effectively monitor and manage accounts. Without proper management, social media accounts become worthless and can even become deleted due to lack of activity!
Social Road Media offers the perfect solution to establish and maintain your company's social media presence. Our team of social media guru's will create accounts, filling out your entire profile for each account. Additionally, our team will keep all of your social media accounts (Facebook, Twitter, LinkedIn, Pinterest, Google+, Instagram, ect.) updated on a daily basis. This includes interacting through tweets, status posts, comments, and media. Through this interaction your accounts will soon gain "followers" or friends. You will quickly notice the benefits, such as increased traffic to your website, when your company is engaged in the world of social media!
There are endless varieties of Facebook apps that millions of people use daily. Location based apps let people find their friends and instantly lets them know what friends are doing, buying or eating. Communication apps that allow friends to connect instantly and share deals, events or just chat. Apps that allow people to locate businesses and grant them access to exclusive offers only available on Facebook. Millions of potential customers are on Facebook talking, sharing and “checking-in” to businesses. Facebook apps can be simple or custom made to fit your particular business needs.
Online Reputation Management
Millions and millions of people are taking to the internet to find new places to shop, eat and play. These people are also letting their friends know about their experiences, good and bad. A new age of social media allows people to praise the businesses they like but also allows them to express their disappointment and bad experiences. Sites such as Yelp, Angie’s List and Google has given people a voice, allowing them to turn to their trusted friends and find out what’s hot and what’s not. Online reputation management is the process of finding out what people are saying about you and your business. More importantly, it allows you to respond. One bad review can turn potential customers away from your business even before they get through the door.
By monitoring and responding to what people are saying about you online, you’re able to identify opportunities and change bad situations into sales. People turn to review sites to vent their frustration. In many of these cases what they say is meant to be malice and hurt a business they dislike. By monitoring people’s reviews you can let other readers know you are concerned about their experience and in cases of defamation or libel, you can have the bad review removed. Once someone posts an online review of your business it’s most likely is up for good, the conversation is taking place whether you’re a part of it or not.
A custom Facebook microsite allows you to embed a full website directly inside your business’ Facebook page. A custom microsite is a great way to make your page stand out and allows potential customers to access all the features of a traditional website without leaving your business’ Facebook page - bringing everything your customers need together in one place.